Legal · Privacy

Privacy Policy

Effective
January 5, 2026
Last Updated
July 1, 2026
Preamble

At FoodieKit Technologies Inc. (“FoodieKit,” “we,” “our,” or “us”), we are committed to protecting your privacy and earning your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our websites, mobile applications, merchant portals, APIs, and related services (collectively, the “Platform”). Whether you are a customer, restaurant, food truck, private chef, pop-up vendor, supplier, or business partner, we believe your information should be handled responsibly, transparently, and securely. By using the Platform, you agree to the practices described in this Privacy Policy.

Section 01

Information We Collect

Depending on how you interact with FoodieKit, we may collect the following categories of information.

Personal Information
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Account credentials
  • Profile photograph (optional)
  • Date of birth (where required)
  • Preferred language
  • Dietary preferences
  • Accessibility preferences
Account Information
  • Account type
  • Login history
  • Authentication information
  • Security settings
  • Communication preferences
Transaction Information
  • Orders placed
  • Menu selections
  • Payment information (processed securely by payment providers)
  • Refunds
  • Discounts
  • Loyalty rewards
  • Pickup selections
  • Receipts

FoodieKit does not store full payment card numbers on our servers. Payment processing is performed by PCI-compliant payment partners.

Merchant Information
  • Business name
  • Business address
  • Tax information
  • Banking information
  • Business licenses
  • Operating hours
  • Menu information
  • Inventory data
  • Sales analytics
  • Customer engagement metrics
Operational Information
  • Inventory activity
  • Menu updates
  • Order preparation times
  • Kitchen workflows
  • Business performance metrics
  • Vendor interactions
  • Event participation
Device & Technical Information
  • Device type
  • Browser type
  • Operating system
  • IP address
  • Language settings
  • Time zone
  • Session information
  • Crash logs
  • Cookies
  • Analytics data
Location Information
  • Show nearby vendors
  • Enable event experiences
  • Improve recommendations
  • Support pickup functionality
  • Verify merchant locations

Location services can be disabled through your device settings.

Section 02

Information We Generate

FoodieKit uses operational data to generate insights that improve the Platform. These may include:

  • Customer preferences
  • Ordering trends
  • Business analytics
  • Operational insights
  • Forecasts
  • Inventory recommendations
  • Personalized recommendations
  • AI-assisted operational guidance

These insights help businesses operate more efficiently while improving customer experiences.

Section 03

How We Use Information

We use information to:

  • Create and manage accounts
  • Process orders
  • Facilitate payments
  • Deliver customer support
  • Improve platform performance
  • Personalize user experiences
  • Generate operational insights
  • Improve AI-assisted recommendations
  • Prevent fraud
  • Detect security incidents
  • Meet legal obligations
  • Communicate important updates
  • Develop new products and services
Section 04

Artificial Intelligence & Operational Intelligence

FoodieKit incorporates artificial intelligence and machine learning technologies to improve business operations and customer experiences. Examples include:

  • Demand forecasting
  • Inventory recommendations
  • Customer recommendations
  • Operational analytics
  • Fraud detection
  • Business insights
  • Menu performance analysis

Our AI systems are designed to assist—not replace—human decision-making. FoodieKit does not make automated legal, financial, or employment decisions solely through artificial intelligence.

Section 05

How We Share Information

We do not sell your personal information. We may share information with:

Payment Providers

To securely process transactions.

Technology Partners

Such as cloud hosting, analytics, authentication, communication, and infrastructure providers.

Merchant Partners

When necessary to fulfill customer orders.

Event Organizers

For orders placed within participating events.

Government Authorities

When required by applicable law or legal process.

Business Transfers

If FoodieKit is involved in a merger, acquisition, financing, or sale of assets.

Section 06

Data Security

Protecting your information is a core responsibility. We implement administrative, technical, and physical safeguards including:

  • Encryption in transit
  • Encryption at rest
  • Role-based access controls
  • Secure authentication
  • Continuous monitoring
  • Infrastructure security
  • Security logging
  • Vulnerability management

While no system is completely secure, we continually improve our security practices to protect the Platform.

Section 07

Data Retention

We retain information only as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements
  • Improve platform performance

Retention periods vary depending on the type of information and applicable regulations.

Section 08

Your Privacy Choices

Depending on your jurisdiction, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Delete eligible information
  • Request data portability
  • Restrict certain processing
  • Withdraw consent
  • Manage marketing preferences

Requests may be submitted through our Privacy Contact listed below.

Section 09

Cookies & Tracking Technologies

FoodieKit uses cookies and similar technologies to:

  • Keep you signed in
  • Improve website functionality
  • Remember preferences
  • Analyze traffic
  • Measure performance
  • Improve security

You can manage cookie preferences through your browser settings. Additional information is available in our Cookie Policy.

Section 10

Children's Privacy

FoodieKit is not directed toward children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children without appropriate parental consent where required.

Section 11

International Data Transfers

If you access FoodieKit outside the United States, your information may be transferred to and processed in countries where we or our service providers operate. We take reasonable steps to protect transferred information in accordance with applicable law.

Section 12

Third-Party Services

Our Platform may integrate with third-party services including payment providers, authentication services, mapping providers, analytics tools, and other technology partners. These services maintain their own privacy policies, and we encourage users to review them.

Section 13

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or technology. If material changes are made, we will notify users through appropriate channels. The “Last Updated” date at the top of this page indicates the most recent revision.

Section 14

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

FoodieKit Technologies Inc.
Emailprivacy@myfoodiekit.com
Websitehttps://www.myfoodiekit.com
Supportsupport@myfoodiekit.com
Closing

Our Privacy Commitment

At FoodieKit, we believe technology should earn trust—not assume it. We are committed to protecting personal information, building responsible AI, securing our platform, and giving our customers and partners confidence in every interaction.