Delete Your FoodieKit Account

Delete From Inside the App (Immediate)

The fastest way is the in-app deletion flow, which takes effect the moment you confirm:

• Open the FoodieKit Customer App and sign in
• Tap the Profile tab, then Privacy & Security
• Under Account, tap Delete account
• Read what will be removed, type DELETE in the confirmation field, and tap Delete my account
• Confirm once more in the dialog. You are signed out on every device and your account is gone

The same address can be used to create a fresh account afterwards; nothing from the deleted account carries over.

Delete by Email (Within 30 Days)

If you no longer have the app installed or cannot sign in, email us instead:

• Send an email to info@myfoodiekit.com from the address registered on your FoodieKit account
• Use the subject line “Data Deletion Request”
• We verify that the request comes from the account holder and complete the deletion within 30 calendar days
• You receive an email confirmation once the deletion is complete

What Is Deleted

Deletion removes everything that identifies you or exists only because of your account:

• Profile: name, email address, phone number, profile photo and postal code
• Sign-in credentials and any linked Google or Apple identity; every active session is revoked
• Saved items, followed restaurants, food preferences and taste profile
• Your cart, saved payment cards and notification settings, including push notification tokens
• Messages with restaurants and your Kiti assistant conversations
• Reviews you have written
• Location data is never stored historically, so there is nothing further to remove

What Is Kept, and Why

Records of completed orders, payments and refunds are retained for up to seven (7) years because United States federal and state tax, accounting and payment-network rules require it. Before retention, your name, email address and phone number are removed from every one of those records, so what remains is an anonymised transaction ledger that can no longer be linked to you. Support tickets you opened are kept for up to one (1) year to resolve disputes, without your profile details.

Vendor and Administrator Accounts

Restaurant, food-truck and other vendor accounts, and FoodieKit administrator accounts, are not deleted through the app because closing them affects payouts, tax reporting and compliance records. Vendors can request closure by emailing info@myfoodiekit.com from their registered business email.

Questions

If anything about deletion is unclear, or you want a copy of your data before deleting it, contact us and we will respond within five (5) business days.